The Retail Sales Coordinator will provide direct support to a geographical region of the country comprised of our customers and brokers and share deduction and rebate management responsibilities.
Responsibilities
Communicate, maintain, and administer program details with assigned external customers/brokers
Coordinate various activities by working cross-functionally with internal departments
Understand our customers’ needs as well as our internal policies and procedures
Serve as the hub for logistics, order entry, production planning, invoicing, and other internal departments
Assist in maintaining product portfolio on Retail Sales database and customer portals
Research and maintain accurate electronic records on customer deductions and related communication
Collaborate with internal and external customers to resolve deductions or collect a payback
Address/resolve customer order issues pertaining to (pricing, quantities, date changes, etc.)
Complete special projects as assigned
Attend essential training meetings and develop an understanding of all company systems and products
Other duties assigned by supervisor
Essential Functions
Must be able to speak, listen and effectively communicate with team members and customers and actively participate in team meetings
Detail oriented with strong organizational skills with the ability to work well under pressure
Ability to analyze / interpret technical information, mathematical concepts, and form conclusions
Able to read, analyze, and follow directions
Able to handle confidential information
Ability to work independently as well as part of a team
Must understand pricing and promotional strategies for Retail Sales
Adherence to the company attendance policy is required, which includes expectations of punctuality and limited unapproved absences
Involves extensive keyboard operation and regular use of office equipment
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
Position involves both sedentary and physically active work
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Must have the ability to regularly climb stairs and access all areas of the office and plant
Qualifications
4-year college degree strongly preferred
Proficient with PowerPoint, Excel, Word, etc. with PowerPoint, Excel, Word, etc.