Joy Baking Group

Foodservice Sales Coordinator

Location US-PA-Hermitage
ID 2026-1460
Category
Sales
Position Type
Full-Time
Remote
No

Overview

​​​​The Food Service Sales Coordinator will provide direct support to a geographical region of the country comprised of our customers and brokers and share deduction and rebate management responsibilities.​​​

Responsibilities

  • ​​Communicate, maintain, and administer program details with assigned external customers/brokers
  • ​Coordinate various activities by working cross-functionally with internal departments
  • ​Understand our customers’ needs as well as our internal policies and procedures
  • ​Serve as the hub for logistics, order entry, production planning, invoicing, and other internal departments
  • ​Assist in maintaining product portfolio on Foodservice Sales database and customer portals
  • ​Research and maintain accurate electronic records on customer deductions and related communications
  • ​Collaborate with internal and external customers to resolve deductions or collect a payback
  • ​Address/resolve customer order issues pertaining to (pricing, quantities, date changes, etc.)
  • ​Complete special projects as assigned
  • ​Attend essential training meetings and develop an understanding of all company systems and products​

Essential Functions

  • ​​Must be able to speak, listen, and effectively communicate with team members and actively participate in team/department meetings and initiatives
  • ​Advanced analytical and problem-solving skills
  • ​Calculate, manage, and process rebate and marketing-related payments
  • ​Coordinate, analyze, and process deductions in coordination with peers and sales staff. Lead repayment requests and track progress
  • ​Professionally address verbal and written interactions with customers
  • ​Math and analytical skills necessary
  • ​Must be detailed oriented with strong organizational skills and the ability to work well under pressure
  • ​Ability to effectively manage multiple projects while still hitting deadlines
  • ​Expertise in working professionally with customers, sales reps, and internal departments
  • ​Must be able to work independently as well as part of a team
  • ​Must be a self-starter with good work habits and attendance
  • ​​​​Involves extensive computer systems/software operation and regular use of office equipment    
  • ​​​​Work is primarily sedentary
  • ​Substantial movements (motions) of the wrists, hands, and/or fingers
  • ​​​​​Requires the visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal and extensive reading​​  ​

Qualifications

  • ​​4-year college degree strongly preferred
  • ​Proven experience in a sales-related field
  • ​Must be proficient with PowerPoint, Excel, Word, etc.

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